Maryland Pro Bono Portal Coordinator
Pro Bono Resource Center of Maryland
Location
Baltimore, MD
Category
Other Staff
Posted
September 17, 2025
Type
Full-Time
Description/Duties
Join a mission-driven nonprofit dedicated to expanding access to justice across Maryland. We are seeking a proactive and
personable Coordinator to manage the day-to-day operations of our Maryland Pro Bono Portal, which is currently being
developed. This platform will connect volunteer attorneys with pro bono opportunities and legal services providers to
support underserved communities. The Coordinator will play a key role in ensuring a seamless, user-friendly experience for
volunteers and providers alike, while fostering meaningful, long-term relationships with pro bono practitioners.
Primary Responsibilities:
• Oversee daily operations of the Maryland Pro Bono Portal, ensuring smooth functionality and user satisfaction.
• Serve as the primary point of contact for legal service providers and volunteer attorneys using the Portal.
• Troubleshoot technical or user-related issues in collaboration with internal staff and external vendor.
• Work closely with the Volunteer Manager to enhance volunteer experience and support engagement strategies.
• Monitor Portal activity and generate reports on usage, trends, and volunteer engagement.
• Provide training and support to providers and volunteers on Portal features and updates.
• Collect and incorporate user feedback to improve Portal functionality and user experience.
• Assist in developing and disseminating communications and materials related to the Portal.
Skills/Qualifications
Qualifications:
• Strong commitment to access to justice and public interest work.
• Excellent interpersonal and communication skills, with a focus on relationship-building.
• Tech-savvy with the ability to learn and manage online platforms; experience with CRM or case management systems
a plus.
• Highly organized with strong attention to detail and follow-through.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in legal services or working with attorneys is a plus but not required.
The ideal candidate for this role will have a passion for nonprofit work, strong technical skills, and the ability to manage
multiple projects simultaneously. They should be detail-oriented, organized, and able to collaborate effectively with team
members.
Compensation
Amenities:
• Competitive salary ranging from $62,000 per annum depending on experience.
• Full-time position with excellent benefits package, including paid health insurance, disability insurance, and
employer-matched 401k plan, paid sick and vacation leave, and paid holidays.
• Hybrid in-person/remote work.
PBRC’s mission is to champion equitable access to justice for Maryland’s marginalized communities by providing
legal help, pioneering collaboration with partners, and advocating for economic and social justice.
PBRC is an equal opportunity employer committed to diversity. We encourage all interested persons to apply, including
applicants of color, people with disabilities, and others historically underrepresented.
How To Apply
TO APPLY: Interested candidates should send, via email, 1) a cover letter describing interest and qualifications for the
position, 2) a resume, and 3) the names and contact information for three professional references to: Tamara Caines
tcaines@probonomd.org, with the subject line “Maryland Pro Bono Portal Coordinator” with Last Name, FirstName.
• Applications will be accepted and reviewed on a rolling basis through October 1.